Privacy Policy

Information We Collect

• Personal information you provide: name, email address, phone number, company details, billing information, and any other information you voluntarily submit via forms, contracts, or communications.
• Usage and device information: browser type, IP address, device identifiers, pages visited, referring/exit pages, timestamps, and other analytics data to improve our website and services.
• Cookies and similar technologies: we may use cookies, pixels, and similar tools to enable site functionality, remember preferences, and perform analytics and advertising measurement. You can control cookies through your browser settings.

How We Use Information

We use the information we collect to:

• Provide, operate, and improve our services and website
• Personalize user experiences and content
• Respond to inquiries, support requests, and communications
• Send administrative messages, service updates, and promotional materials (you can opt out of marketing at any time)
• Conduct internal analysis, research, and performance measurement to improve our marketing strategies
• Process transactions and manage client accounts
• Detect, prevent, and address fraud, security, or technical issues
• Comply with applicable laws and enforce our agreements

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share information:

• With trusted service providers and contractors who assist in operating our business, website, campaigns, analytics, payment processing, or customer support, under confidentiality and data protection obligations
• When required by law, regulation, subpoena, or court order
• To protect the rights, property, or safety of XFactr, our users, or others
• In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality safeguards

Mobile Information & Text Messaging

No mobile information — including phone numbers collected for text messaging and your SMS opt-in consent — will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share this information with any third party for their own marketing. Phone numbers you provide are used solely by XFactr LLC to communicate with you.

If you have consented to receive text messages, you can opt out at any time by replying STOP, or by telling our team to stop. Reply HELP for assistance. Message and data rates may apply, and message frequency varies. See our Consent page for full details.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You acknowledge that information transmitted to or stored on our systems carries inherent risks.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Choices

• Marketing communications: You can opt out of promotional emails by using the unsubscribe link in our messages or by contacting growth@xfactr.io.
• Cookies: You can manage cookies via your browser settings; disabling certain cookies may impact site functionality.
• Access, update, or delete: Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us.

External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us to request deletion.

International Users

Our services are operated in the United States. If you access our services from outside the U.S., you consent to the transfer, storage, and processing of your information in the U.S., where privacy laws may differ from those in your jurisdiction.

Policy Updates

We may update or modify this Privacy Policy from time to time. Changes are effective upon posting to xfactr.io with an updated “Last updated” date. We encourage you to review this Policy periodically.